Privacy Policy

2. Data Collection

We collect the following personal data:

• Name
• Contact details (email, phone number)
• Booking information (check-in, check-out dates, preferences)
• Payment information (for bookings or services)
• IP address and browser data
• Any other information voluntarily provided by you during communication or reservation processes

We also use Formspree to process booking form submissions. Formspree securely handles form data such as your name, email, and any booking details you provide, in line with GDPR and other data protection regulations. For more information, please review Formspree's privacy policy [here](https://formspree.io/privacy).

3. Use of Data

The data collected is used for the following purposes:

• Processing your bookings and reservations
• Managing customer relationships and communications
• Processing payments for services
• Improving our website functionality and services
• Complying with legal requirements and ensuring safety measures

4. Data Sharing

We may share your personal data with third parties only under the following circumstances:

• To trusted service providers (e.g., payment processors, booking platforms, Formspree) to facilitate our services
• If required by law or government authorities
• With your explicit consent

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Afterward, the data will be securely deleted or anonymized.

6. Data Protection Rights

You have the right to:

• Access and request copies of your personal data
• Correct or update your personal data
• Request deletion of your data under certain conditions
• Object to the processing of your data for marketing purposes
• Restrict processing of your personal data in specific cases

To exercise these rights, please contact us at: hostel.red.castel@gmail.com or call +2128808520446.

7. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

8. Cookies

Our website uses cookies to enhance user experience and gather information about visitors' use of our website. You can manage your cookie preferences through your browser settings. Additionally, third-party services, such as Formspree, may use necessary cookies to facilitate the booking process.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date, and significant changes will be communicated via email where necessary.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: